CORPORATE RECEPTIONIST - OCEAN MIST FARMS, CASTROVILLE, CA

The Corporate Receptionist manages the company’s main lobby reception area demonstrating superior customer service and as a member of the HR team will assist with any administrative support as requested.

• Greets, directs and announces visitors, including vendors, clients, job candidates and customers ensuring accurate sign in/out and identification process in a professional, courteous, friendly manner;
• Assign and track badges for all customers, visitors, and guests accompanied by an employee beyond the front lobby;
• Act as the office gatekeeper to ensure all lobby safety protocols are adhered to by all employees, customers, visitors and guests;
• Operates a 10-line telephone to receive incoming phone calls and directs callers to appropriate extensions in a professional, courteous friendly manner;
• Responsible for over-the-counter product, marketing and promotional sales at front desk;
• Administer and facilitate the artichoke bin & over the counter sales;
• Act as the office gatekeeper to ensure all lobby safety protocols are adhered to by all employees, customers, visitors and guests;
• Maintains and confirms availability for conference rooms in Microsoft Outlook;
• Sort, distributes and process incoming and outgoing mail, (i.e. Federal Express, UPS & certified mail); maintain shipping supplies;
• Ability to use a fax machine, printer/copier, and postage meter;
• Maintain storage key sign in/out log;
• Handles special administrative tasks for the human resources department, as well as overflow tasks from various departments;
• Serve as a member of the emergency evacuation committee, participate in evacuation drills;
• Works closely with the Accounting Department to place periodic office supply orders per order list supplied by Accounting; must be cost conscious when placing orders;
• Maintain and distribute updated company directory monthly;
• Other duties as assigned.

Job Requirements and Qualifications

• Minimum AA or AS degree from an accredited college.
• Minimum experience of 3 years in a corporate reception or similar role, required;
• Ability to provide exceptional customer service skills is required; ability to speak, read and write in both English and Spanish without assistance is required;
• Maintain a professional, neat environment at all time and may require to wear appropriate, professional Ocean Mist Farms attire at various times;
• Advanced software skills are required including the ability to type at least 50 Words per minute, including Microsoft Office suite applications, (i.e., Word, Excel, PowerPoint, Outlook) is required;
• Basic understanding of internet research tools is required;
• Strong verbal and written communication skills; ability to carry out defined procedures with specific instructions;
• Ability to be able to multitask and answer telephones in a timely manner.
• Ability to manage tasks from its initiation to completion with minimal supervision;
• Ability to maintain effective working relationships with customers, supervisors, employees and peers.
• Able to work Saturdays from 7:00 AM– 10:00 AM, on a rotating schedule.